Return & Refund Policy
At [Occultzsaga], we strive to provide meaningful and high-quality spiritual services. Since our services are personalized and intangible, please review our return and refund policy carefully.
1. No Physical Returns
As our offerings (e.g., astrology readings, tarot sessions, spiritual counseling, healing, meditation) are intangible services, no physical returns are applicable.
2. Refund Policy
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• Non-Refundable Services: Once a session has been delivered (online, phone, or in person), fees are non-refundable.
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• Cancellations (Before Session):
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• If you cancel after this window, no refund will be issued.
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• Missed Appointments: Failure to attend a scheduled session without prior notice is considered a "no-show" and is non-refundable.
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• Service Provider Cancellation: If we must cancel or reschedule a session for any reason, you will be offered a full refund or the option to reschedule.
3. Rescheduling
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• Rescheduling requests made after this period may not be accommodated.
4. Digital Products (if applicable)
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• For digital offerings such as e-books, reports, or recorded sessions, all sales are final.
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• Refunds will only be provided in cases of duplicate payment or technical error.
5. Dissatisfaction with Services
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• We aim for client satisfaction, but due to the subjective and interpretive nature of spiritual services, outcomes cannot be guaranteed.
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• Dissatisfaction with predictions, insights, or guidance is not a valid reason for a refund.
6. Contact for Refunds/Concerns
If you believe you are eligible for a refund under this policy, please contact us at:
Occultzsaga
Email: care@occultzsaga.com
Phone: (+91) 7065953456
Address: Old Rajinder Nagar, New Delhi, 110060